The rise of online casinos almost obliterated the need for
dealers. Everything is already based on Random Number Generators or RNG (which
is not necessarily bad) and the role of any human intervention apart from
customer service was (initially) reduced to its minimum. However, even with the
sophisticated world of electronic gaming, many players still sought (and
continue to seek) “real” croupiers, citing human connection to be an important
factor to keep gaming sessions alive, authentic, and nearly identical to the
conventional format. Hence, the arrival of live-dealer online casinos paved the
way to make the presence of croupiers felt on customers’ computer monitor.
Live dealers play a crucial role in making every game
session worthwhile, productive, fair, and organized. Conventional and online
dealers have some differences, but these are just a few and normally pertain to
the kind of technology they are working with.
Dealers have the control when it comes to the action during
a hand. In online casinos, players normally only face the dealer and do not
need to brush shoulders with other players. The dealer manages the customer’s
game, assist them in their decisions, answer their every relevant query, and of
course, deal the cards, draw the dice, or spin the wheel.
In terms of managing the pot, dealers may also take a part
of that role, although online casino games are already automated to display
possible jackpots that players could obtain. The dealer verifies the amount of
bets set by the players, maintain side pots (when necessary), and read (with
the help of the online casino’s software) players’ hands to determine a winning
outcome.
Most online casinos that feature live games that employ
dealers to not just partake conventional roles. Live croupiers are required to
dress attractively, wear genuine smile in every session, and assist online
players in every step of the way. While male dealers are common in
brick-and-mortar venues, women are more prevalent in online casinos.
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